Responsible gambling

At DoubleStar Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players.

Setting Limits

DoubleStar offers a range of tools to help you manage your gaming habits:

Deposit limits: Set a limit on how much you deposit into your account in one transaction or over a specified period.
Bet limits: Limit the amount you can bet per spin or round.
Time-outs: Temporarily exclude yourself from playing for a set period of time (e.g., 24 hours, 7 days).

Self-Exclusion

If you feel that gaming is becoming a problem and you need to take a break, DoubleStar allows self-exclusion. This will temporarily or permanently ban your account, preventing any access.

Short-term exclusion: Exclude yourself from the platform for a set period (e.g., 24 hours).
Permanent exclusion: Permanently ban your account after an agreed-upon cooling-off period.

Support

If you need support to control your gaming habits or require help managing responsible gaming practices, DoubleStar recommends consulting external organizations:

Local counselling services
Support hotlines (e.g., GamCare in the UK)

Responsible Gaming Policy

DoubleStar is committed to promoting a safe and enjoyable gaming experience. Our policy ensures that we are transparent about our measures for responsible gaming.

Please find below some key features of our policy:

Self-exclusion: We provide options for self-exclusion, both temporary (24 hours) or permanent.
Deposit limits: Limits on deposits can be set by players to control spending habits and prevent excessive bets.
Age restrictions: Our platform is restricted to players of legal age who are legally allowed to participate in online gaming.
Collaboration with support services: We offer links to external help organizations (e.g., GamCare or the Slovak gambling council) that provide professional advice and assistance.

Our Goals

DoubleStar aims to create a responsible gaming environment by:

Offering tools for self-exclusion
Providing age verification processes at registration
Supporting responsible gaming practices through collaboration with external support services

If you have questions about our Responsible Gaming policy, please visit the relevant page on the DoubleStar website for more information.